Consulting

Together with our customers, we determine the project objectives. We define the goals or non-goals, the methodology, the distribution of roles, the organization of the consulting process, the expected workload and the desired schedule. We also pay attention to hidden agendas. We establish a very close relationship with our clients, built on mutual trust. At the end of this phase the team of consultants an offer will be made, following from an order through our client.

The required information will be collected. This is done by talking to our clients, project team members or other participants, through observations or by evaluating key figures and data. We are constantly comparing various detected problems with the initial assumptions. The related subject environment is also examined.

The measures to be implemented are worked out together. All information is centrally documented in a suitable manner in a project manual. In order to keep the acceptance of transformation and changing as high as possible, we place great emphasis to constant and open communication.

To implement the determined measures, the members of the project team and the client are supported in the desired extent. Our goal is the greatest possible participation of all stakeholders. Our Customers are encouraged by the team of consultants to learn and develop new ways of solving problems.

In an effort to promote awareness and to ensure a long-term and sustainable success, our delivered services, measures and thought-provoking impulses are tailored for our customer. Awareness-raising must be distributed as far as possible to all affected persons. Active learning is promoted.

If necessary, the employees are trained by the team of consultants.

In case of a successful outcome, our offered and implemented services have a positive impact on our customers` needs. Such benefits should be made public. We can provide our customers marketing support.

Mutual feedback helps both our customers and the team of consultants to further improve the way they work. This takes place in a personal conversation or through a standardized feedback questionnaire. Together with our customers, we are able to evaluate the consulting process and to determine the next steps to ensure sustainable results.

In the fast-changing world nowadays, the continual adapting of processes is an ongoing task. We help you to ensure, that the developed solutions will be adapted and optimized for the future.